Privacy Policy
Effective Date: October 1, 2025
At McMillin Recovery (“MMR,” “we,” “our,” or “us”), your privacy is important to us. Protecting the confidentiality of your personal information is a fundamental part of how we operate. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us—whether through our website, communications, or in the course of providing our services.
We are committed to handling your information in a lawful, fair, and transparent manner.
Information We Collect
1. Personal Information You Provide
We may collect the following details directly from you:
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Name, address, phone number, and email address
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Vehicle or account-related information
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Employment or reference information (if provided)
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Any information shared through contact forms, emails, or phone calls
2. Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device details
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Website usage data (through cookies and analytics tools)
How We Use Your Information
Your information may be used to:
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Respond to your inquiries and requests
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Communicate with you about our services
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Fulfill contractual obligations with clients and lienholders
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Comply with legal and regulatory requirements
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Verify and validate information provided to us
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Ensure the security and safety of our operations
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Improve our website and services
We do not sell or share your personal information for marketing purposes.
How We Share Your Information
We may share your personal information only in the following cases:
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With clients (such as lienholders) in relation to repossession services
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With trusted third-party service providers who support our business operations
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When required by law, regulation, court order, or other legal process
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In the event of a sale, merger, or restructuring of our business
All third parties are contractually obligated to safeguard your information.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve functionality and performance
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Analyze user behavior to enhance your browsing experience
You may adjust your browser settings to decline cookies. Please note that some website features may not function properly without them.
Data Security
We use physical, electronic, and managerial safeguards to protect your information from unauthorized access, use, or disclosure. While we strive to keep your data secure, no method of online transmission is completely risk-free.
Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect or solicit personal information from minors.
Your Privacy Rights
Depending on your state of residence, you may have rights such as:
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Requesting access to the personal information we hold about you
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Requesting correction or deletion of your information
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Opting out of certain uses of your data (if applicable)
