BOL Upload & Scheduling Guide (VIDEO)
Pickup Hours:
Monday – Friday: 9:00 AM to 4:00 PM
Closed for Lunch: 12:00 PM to 1:00 PM
No pickups will be allowed outside of these hours.
For Transport Questions:
Please use the chatbox in the bottom-right corner of the website for the quickest response, or email us at transport@mcmillinrecovery.com .
Please use the chatbox in the bottom-right corner of the website for the quickest response, or email us at transport@mcmillinrecovery.com
Appointment Scheduling:
- All pickups must be scheduled online with at least 48 hours’ notice.
- Appointments must include a BOL (Bill of Lading) uploaded in PDF format for each VIN scheduled.
- Photos of BOLs will not be accepted. If you have a photo, it must be converted to a PDF before uploading.
- A “How To” video is available on the scheduling page to assist with uploading BOLs.
- If BOLs are uploaded correctly and the vehicles are ready, a confirmation email will be sent.
Important Facility Rules:
- We do not load vehicles.
- We do not provide jump boxes, air compressors, or any loading assistance.
- All transporters are required to arrive with the proper equipment needed to safely transport vehicles off the property.
- No trailers over 20 feet are permitted on the back lot due to spacing and liability concerns.
- A current Certificate of Insurance (COI) must be on file with our office before any transporter is allowed to secure vehicles from our facility.
Have Questions?
Click Below
All appointments have to be scheduled 24hrs in advanced.
Customers can redeem or get property:
Mon-Fri 9am-4pm.
